Accessibility Statement

Effective date: October 20, 2026

GEN Korean BBQ House (GEN Restaurant Group, Inc.) is committed to making our website usable by everyone, including people with disabilities.

Our commitment

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). Our ongoing efforts include: - using semantic page structure, headings, and landmarks; - providing text alternatives for meaningful images; - maintaining sufficient color contrast and readable text sizes; - making sure forms, menus, and controls can be operated with a keyboard and screen reader, with labels and clear error messages; - supporting zoom up to 200% and mobile screen sizes; - reviewing new content and features for accessibility before launch; and - periodically testing with automated tools and manual review.

Third-party content

Some features, such as online ordering, delivery, maps, gift cards, and social media embeds, are provided by third parties. We encourage these partners to meet accessibility standards and will help you get the same information or service another way if you run into a barrier.

Feedback and assistance

If you have trouble accessing any part of our website, or need information in another format, please contact us: - Email: GENK@mzgroup.us - Phone: (562) 356-9929 - Mail: GEN Restaurant Group, Inc., Attn: Accessibility, 11480 South St, Suite 205, Cerritos, CA 90703

Please include the page address (URL) and a description of the problem. We aim to respond within 2 business days. You can also call or visit any GEN restaurant, and our team will be glad to help you with the menu, hours, or the loyalty program.

Ongoing effort

Accessibility is an ongoing commitment. We review this statement regularly and update it as our website changes.